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Help and Frequently Asked Questions

If you have any questions about our products or services, or would just like some friendly advice from our expert staff, simply contact us and send us an email; or give us a call (toll free) at (877) 309-7333. We'll be more than happy to help.

Customer Service Hours

Monday through Friday, 9am - 7pm
and Saturday 9am - 5pm EST

Shipping Information

When will my order ship?

Wildflower, Grass and Vegetable Seed

Most orders ship within 48 hours or less.

Promotional Flower Seed Packets

Most orders ship within 48 hours or less.

Spring-Planted Bulbs and Perennials

Spring-planted bulbs and perennials start shipping in late March depending on your hardiness zone. Click here to determine your zone or check your order confirmation for detailed shipping information.

Zones Shipping Dates
11, 10 Shipping begins the week of March 20th, 2017
9, 8 Shipping begins the week of March 27th, 2017
7 Shipping begins the week of April 10th, 2017
6 Shipping begins the week of April 24th, 2017
5 Shipping begins the week of May 1st, 2017
4, 3, 2, 1 Shipping begins the week of May 8th, 2017

Note: These dates are guidelines, and may be somewhat revised due to inclement weather anywhere along the shipping route. Orders in zones 8-11 with ornamental grasses and elephant ears will ship the week of April 10th.

Fall-Planted Bulbs and Perennials

Most orders ship within 5 business days or less.

Amaryllis and Paperwhites

Amaryllis and Paperwhites will start shipping to all regions the week of October 17th.

How much is shipping?

Our shipping costs are the same for all products. If your order requires more than one shipment and all items are shipping to the same address, there are no extra costs. Shipping charges for the contiguous United States are shown in the chart below.

Merchandise Shipping Charges
Up to $9.99$6.95
$10 to $19.99$7.95
$20 to $29.99$8.95
$30 to $39.99$9.95
$40 to $59.99$11.95
$60 to $79.99$12.95
$80 to $99.99$13.95
Over $100$16.95
How do you ship items?
We use either USPS or FedEx Ground, depending on weight and address. You will receive an email the day your order ships telling you how it has been sent. If you would like Express or overnight shipping, please either email Customer Service, or call toll free (877) 309-7333
Do you offer express shipping?
Yes. We offer overnight, 2 and 3 day shipping options. Please either email Customer Service, or call toll free (877) 309-7333. Our express orders go out at 2pm EST so if you'd like your order shipped the same day, please plan accordingly.

Other Frequently Asked Questions

What's the status of my order?

Most Wildflower Seed orders ship within 5 business days year round. Other plants are based on region.

After placing an order you will be emailed an order confirmation that says when your items will be shipped. Once your order has been shipped you will receive a second email with your shipping information.

Do you have a printed catalog?
Customers often ask us if we publish a catalog. In short, the answer is ‘No’. We rely strictly upon our website to represent the wide variety of products that we offer. For more info see our Catalog Requests page.
Can I mix and match promotional seed packets?
Yes. You can mix and match promotional/event packets to receive the bulk discount. Please call us toll-free: (877) 309-7333 to place your order.
What is my hardiness zone?
You can find your USDA hardiness zone by entering your zip code on our US Hardiness Zones page. When ordering, you can determine if an item will be "Winter Hardy" in your area by checking the "Zone" information on the item's description page.
How are your plants and bulbs shipped?
We ship our plants and bulbs in different forms, depending upon the variety and the time of year. The goal is to ship the plants in a form that minimizes transplant shock, so they can adapt quickly to their new home in your garden. The plants and bulbs you receive may range from being fully leafed out and actively growing, to being in a dormant (resting) state, showing few if any signs of life. However, you can be assured that all our varieties are ready to spring to life once they're planted. See details about how each of our plants and bulbs are shipped, with photos, in our article.
What if I can't plant right away?

Seed - If seed is not sown soon after purchase, don't worry. You can store it in any cool (not freezing) dry place that is not subject to extreme temperature variations. Viability (seed life) varies species to species, but all wildflower species in most mixtures will maintain good germination quality for at least a year or two. In fact, most are viable for 5 years or more, some for decades.

Spring-Planted Bulbs - Bulbs need to be kept dry and cool to keep them from sprouting before you plant them. If you have a dry basement, and things down there don't freeze on cold nights, that's probably the best place. Lots people find the perfect places are in unheated closets that stay cool or utility rooms where the household heat is weak. More information on storing bulbs.

Fall Planted Bulbs can be stored for a month or longer if you keep them in a cool, dry place. However, they do need to be planted in the fall that you received them. They won't last till next season. More information on storing bulbs.

Perennial Bareroot Plants should be opened immediately and the peat should be moistened. Keep the package in a cool place out of direct sun and protect from freezing. More information on storing perennials.

Perennial Potted Plants should be watered as soon as you receive them. Keep them in a cool room where they get some sun through a window, protect them from freezing and keep the soil moist but not soggy. More information on storing perennials.

How and when do I plant this?

Seed can be planted in spring, summer or fall depending on your region. Read our full instructions on how to create your own wildflower meadow.

Spring Perennials need to be planted as soon as you get them, even if there is still a danger of frost. As long as your plant is recommended for your USDA Hardiness Zone you can plant 1-2 weeks before the last frost date.
Bareroot Perennials: dig a hole slightly larger than the root and plant so the top of the root is level with the soil line.
Potted Perennials:
dig a hole that is slightly larger than the pot the plant came in. Place the root in the hole, gently loosen the roots, fill dirt in around the roots and gently pack down the soil with your hands. Water deeply once the hole is filled in. Get more information on planting perennials.

Spring-Planted Bulbs should be planted after all danger of frost is past and the soil temperature is above 55 degrees Fahrenheit. Dig a hole to the required depth, place the bulb (pointed side up with roots facing down) at the bottom and fill in dirt on top of the bulb. More information on planting spring bulbs.

Fall Planted Bulbs should be planted as soon as the ground is cool. In most parts of the country, this would be around the time of the first frosts, when evening temperatures average between 40° to 50° F. But you should plant at least six weeks before the ground freezes. Dig a hole to the required depth, place the bulb (pointed side up with roots facing down) at the bottom and fill in dirt on top of the bulb. Learn more on how to plant fall bulbs.

See our Planting Guides for more detailed information.

Policies & Guarantees

What is our guarantee?
Top-quality seeds, bulbs and perennial plants are all we sell. They are the very freshest and finest available anywhere and we work with our growers and importers to ensure that you receive products that will bring you back to American Meadows year after year.
What is your return policy?
Please contact us via phone to discuss product returns. Depending on the status of the product, we will determine the right course of action for your return. Call us toll-free: (877) 309-7333
What if my plants fail to grow?
If any American Meadows product fails to grow, just let us know any time within one year of delivery. We will happily replace it without charge, or refund your money, whichever you prefer. For over 25 years, we have guaranteed our products and we stand by our commitment to provide you with the highest quality gardening products available anywhere.

Planting Guides & Package Inserts

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