If you have any questions, please call Customer Service
toll-free at (877) 309-7333 or Contact Us by email.
Timing, Shipping Method, and Email Confirmations:
As soon as your order is placed, you will receive a confirmation email. If your order is for wildflower seeds, seed packets or vegetable seed packets only, it will usually be shipped within 5 business days. We use either FedEx Ground, UPS, or USPS, depending on weight and address. You will receive a second email the day your order ships, telling you how it has been sent. If you would like Express or overnight shipping, please either email Customer Service, or call toll free 877-309-7333 during business hours (Monday-Friday 9am to 9pm, EST and Saturday 9am-5pm, EST).
If your order requires more than one shipment, there is no additional shipping charge.
Shipping Schedule for Spring-Planted Bulbs and Perennials
|US Hardiness Zone||Shipping Starts|
|11, 10||March 24th, 2014|
|9, 8||March 31st, 2014|
|7||April 7th, 2014|
|6||April 14th, 2014|
|5||April 28th, 2014|
|4, 3, 2, 1||May 5th, 2014|
These dates are guidelines, and may be somewhat revised due to inclement weather anywhere along the shipping route. Orders for Ornamental Grasses and Elephant Ears will start shipping the week of April 14th, 2014.
Shipping Schedule for Gardening Tools and Accessories
All Gardening Tools and Accessories, if purchased with live bulbs or plants, will be shipping with that product when it is appropriate to plant (by USDA Hardiness Zone - See table above). Gardening Tools and Accessories purchased with seed will ship within 5 business days. Gardening Tools and Accessories that are purchased on their own will ship within 5 business days.
Shipping Schedule for Bearded Iris and Fall Flowering Crocus
We sell Bearded Irises two times of year--as potted plants with our perennials in spring, and also bareroot later in the year, shipping alone in August. If you order these bareroot selections, they will ship separately during August when they arrive from our US growers, and should be planted as soon as they arrive.
Shipping Schedule for Fall-Planted Bulbs & Perennials
|US Hardiness Zone||Shipping Starts|
|1,2,3||September 15th, 2013|
|4,5,6||September 22nd, 2013|
|7||September 29th, 2013|
|8||October 6th, 2013|
|9,10,11||October 20th, 2013|
These dates are guidelines, and may be somewhat revised due to inclement weather anywhere along the shipping route.
Shipping Schedule for Amaryllis and Paperwhites
If you order Amaryllis or Paperwhites, they will ship separately during October when they arrive from our Holland growers, and should be planted as soon as they arrive for holiday blooms.
Holiday Shipments: We ship Amaryllis, Gift Certificates, and other holiday items right up into the week before Christmas.
Shipping Schedule for Holiday Wreaths and Centerpieces
Due to the fact that each piece is hand-made to order, your holiday wreaths and centerpieces will be shipping in separate boxes. However, your items will be shipped out at the same time and you will not be charged any additional shipping costs.
Your advance order allows us to make commitments to our perennial nurseries and Dutch bulb growers. As has been traditional in the mail-order bulb business for many years, your credit card is charged when you place your order through our secure servers. This allows us to accurately project inventory, and we reward you with significant discounts on our products. We accept Visa, MasterCard, American Express and Discover.
Gifts and Gift Certificates:
You may purchase Gift Certificates in any amount of cash. If you need help, just call.
Gifts of Advance Sale Bulbs and Perennials: You may choose an Advance Sale gift for the recipient--and receive great sale prices in our advance sales of spring bulbs and perennials. If your certificate is for bulbs or perennials that will arrive in Spring, please call Customer Service toll free at 877 270-5187, ext. 10, and we'll be happy to fill out a beautiful Gift Certificate with the "gift to come" information, and send the certificate to you or to the recipient. If you'd like a free greeting card enclosed, please just give us that information in the Comment space on your order.
US Shipping Charges:
Our shipping costs are the same for all products, and even if your order requires more than one shipment, there are no extra costs.
|Shipping Charges (United States)|
|Up to $9.99||$5.95|
|$10 to $19.99||$7.95|
|$20 to $29.99||$8.95|
|$30 to $39.99||$9.95|
|$40 to $59.99||$10.95|
|$60 to $79.99||$11.95|
|$80 to $99.99||$13.95|
Ordering From Canada:
Wildflower Seeds and Flower Seed Packets may be shipped to Canada.
We have shipped wildflower seeds to our gardening friends in Canada for over 30 years. Agriculture Canada maintains a list of certain species that we cannot ship and our systems will catch those orders before they are charged. Certain orders may require inspection and documentation by the U.S. Department of Agriculture. There may be an additional charge for this service. We primarily ship to Canada via U.S. Postal / Canada Post and transit times vary by province. For faster service, please call us at 877.309.7333 or email Customer Service so we may assist.
Live Plants and Bulbs cannot be shipped outside the US.
The United States Department of Agriculture simply does not allow us to ship any live plants or bulbs to any foreign country including Canada. (For Alaska and Hawaii, see below.)
Our shipping costs are the same for all products, and even if your order requires more than one shipment, there are no extra costs. These take into account any special handling fees required for sending seed products to Canada.
|Shipping Charges (Canada)|
|Up to $24.99||$14.95|
|$25 to $49.99||$19.95|
|$50 to $74.99||$24.95|
|$75 to $99.99||$29.95|
|$100 and Over||$39.95|
Special Instructions for shipping to Alaska or Hawaii
Even though regular US postage is approximately the same to Alaska, USPS is often too slow for our shipments, and other carriers often have additional charges. There are also weather considerations at certain times of the year, due to possible freezing of live products in transit. Please email Customer Service in advance and we will inform you of our shipping options.
We’ve found the distance and time required for shipments to Hawaii make sending live plants difficult, but we will try our best to help you. Please email Customer Service in advance and we will inform you of our shipping options.
Shipping Outside the United States and Canada
We're sorry, we cannot ship any of our products beyond the US and Canada. While we are anxious to extend our high standards of customer service and quality products to our friends worldwide, individual country regulations and long transit times to many areas have made it impossible.