We don’t just accept difference – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our customers, and our community.  We are introverts, extroverts, and everything in between.

• We have (at least) one week dedicated each year to dressing up in costumes.
• Meetings are banned until after lunch each day.
• You’ll keep a pair gardening shoes and slippers in your office locker (when working in-office).
• Dogs, yoga, bagpipe parades and taco trucks all make appearances during our Build Weeks.
• We embrace memes.
• Don’t Stop Believin’ is our national anthem.

If this sounds like a place where you would like to grow, please reach out to our Staff Happiness Jedi. Even if you don't see a job opening listed below - we love hearing from people who are as passionate in gardening as we are!

All are welcome here and we look forward to hearing from you.

• Email us at: jobs@americanmeadows.com
• Call or text us at: 802-489-7682

You will own the management of American Meadow’s IT service desk across both our core tech tools (MS-based) and business-specific applications (Acumatica ERP and Adobe Commerce). As the primary contact for issue resolution, you will monitor, triage, troubleshoot, and resolve requests reported by our internal and external end users. You will perform initial troubleshooting of any issues reported with our software applications and/or work with the appropriate business Subject Matter Expert (SME) to troubleshoot and escalate to the IT Functional Analyst when development support is needed. You will also partner with our third-party networking vendor as the initial support for hardware and networking issues and needs including but not limited to: end user workstation and equipment support, monitoring and maintaining infrastructure needs, and owning the set up and maintenance of shared in-office equipment. This role works closely with our department SMEs and IT Functional Analyst as well as with all departments across the organization and 3rd party tech partners. This is a hybrid role that will require at least one day per week in-office with other days as necessary. In addition, we have 3 all-hands weeks in office per year.

If this role looks to be a good fit, learn more here.