Help and Frequently Asked Questions
If you have any questions about our products or services, or would just like some friendly advice from our expert staff, simply contact us . We'll be more than happy to help.
Customer Service Hours
Monday through Friday, 9am - 7pm, Saturday 9am - 5pm EST.
Shipping Information
For the most accurate date of your shipment, please reference the date listed when you are checking out or see our Shipping Information.
How much is shipping?
Our shipping costs are the same for all products. If your order requires more than one shipment and all items are shipping to the same address, there are no extra costs. Shipping charges for the contiguous United States are shown in the chart below.
| Merchandise Total | Shipping Charges |
|---|---|
| Up to $19.99 | $6.99 |
| $20 to $34.99 | $8.99 |
| $35 to $49.99 | $10.99 |
| $50 to $74.99 | $12.99 |
| $75 to $99.99 | $14.99 |
| $100 and Over | $16.99 |
How do you ship items?
We use either USPS or UPS, depending on weight and address. You will receive an email the day your order ships, telling you how it has been sent.